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Posted by Support 14 on 29 July 2016 06:40 PM

This is caused by a recent Microsoft Windows Security Update MS16-088. Before this update, a warning about opening files from the internet would appear with an option to open the file. After this update that warning no longer appears and the file will not open. Users upgrading to Windows 10 may also experience this problem.

The solution is in KB article LMS Tech Bulletin 7

A partial workaround is to right-click on the file and click "Unblock". This may be enough for some files but further action will be needed for most users.


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